Privacy Policy

1. Who we are
This website (realestatephotographyhub.ca) is owned and operated by:
Real Estate Photography HUB
183 Berry Rd, Etobicoke, ON M8Y 1W9
Email: info@realestatephotographyhub.ca
Phone: +1 (647) 390-1990
I am responsible for collecting and protecting your personal data.

2. What information we collect
When you use our contact or booking form, you may be asked for:
First name and last name
Email address
Phone number
Street, apartment, city, postal code
Square footage of the property
Preferred appointment date
We only collect this information to:
Contact you about your request,
Schedule a photo or video service,
Prepare invoices and accounting documents,
Improve our services and marketing.

3. How we use your data
Your data may be used for:
Contacting you to confirm appointments,
Sending invoices or receipts,
Remarketing (showing you ads based on your visits to our website),
Improving our website and services.
We may share your data with:
Accounting services (for invoices),
Our CRM system (to manage bookings and communication),
Advertising platforms like Google Ads and Facebook Pixel (for remarketing).
We do not sell your personal data.

4. Cookies and tracking technologies
Our website uses cookies (small text files stored on your device).
Types of cookies we use:
Essential cookies – needed for the website to work (e.g. booking forms).
Analytics cookies – help us understand how visitors use the site (Google Analytics).
Marketing cookies – used by Google Ads and Facebook Pixel to show personalized ads.
You can control cookies in your browser settings. Disabling cookies may affect some features of the website.
You can also:
Manage your Google Ads settings here: Google Ads Settings
Block Google Analytics here: Google Analytics Opt-out Add-on

5. Google and Facebook remarketing
We use:
Google Ads Remarketing – Google may show our ads on other websites you visit.
Facebook Pixel – Facebook may show our ads to people who visited our website.
These tools use cookies to show ads that match your interests. We do not share your personal information (like name or email) with Google or Facebook.

6. Where your data is stored
Our website is hosted on Hostinger servers.
Your data is stored in Canada but may be processed by services located in other countries (e.g. Google, Facebook).
We use secure connections (SSL), hashed passwords, and regular backups to protect your information.

7. Your rights under Canadian law (PIPEDA)
You have the right to:
Access the data we have about you,
Correct your data,
Ask us to delete your data,
Withdraw your consent to marketing,
File a complaint with the Office of the Privacy Commissioner of Canada (OPC).
To exercise your rights, contact us by email (info@realestatephotographyhub.ca) or phone.

8. How long we keep your data
Booking and contact information: kept as long as needed to provide services.
Invoices and accounting: kept as required by Canadian tax law.
Marketing and remarketing data: kept for a maximum of 3 years.

9. Changes to this policy
We may update this privacy policy from time to time. Any changes will be posted on this page with a new “last updated” date.